Refund Policy

At WIBRION™, we strive to ensure a smooth and transparent refund process for our customers. Once the returned product is received and successfully inspected by our team, approved refunds will be processed to the original payment method within 5–7 business working days. The actual credit timeline may vary depending on the customer's bank, payment provider, or financial institution.

Refund Conditions

•        Product received damaged or defective

•        Incorrect product delivered

•        Approved return request due to manufacturing issue

•        Order cancellation before shipment

Please Note

•        Shipping and handling charges, if applicable, are non-refundable unless the error occurred from our side

•        Refunds may be denied if the returned product fails inspection or does not meet return eligibility criteria

•        For prepaid orders, refunds will be credited back to the original source account

•        For Cash on Delivery (COD) orders, customers may be requested to provide bank account details for refund processing

In case of delays beyond the standard processing timeline, customers may contact our support team for assistance.